Mark Jones

Mark Jones is a senior executive at Merkle, a leading customer experience management (CXM) company. He currently holds the position of Chief Growth Officer for Merkle's UK and Ireland (UK&I) operations.13

Career at Merkle

Mark Jones has been with Merkle for several years, demonstrating a consistent track record of growth and leadership:

• In February 2023, he was promoted to Chief Growth Officer from his previous role as VP, Client Services.1
• Prior to his promotion, he spent seven years at Merkle leading senior client stakeholder relationships and managing P&Ls across large regional and global brands.1

Responsibilities and Expertise

In his role as Chief Growth Officer, Mark Jones is focused on:

• Driving growth for Merkle CXM UK&I
• Exploring opportunities from wider Dentsu integration1

Mark is known for his expertise in:

• Devising, delivering, and maintaining data-driven digital marketing strategies
• Developing software and solutions for marketing purposes
• Operating at a senior level within the organization2

Professional Background

Mark Jones has extensive experience in the marketing and customer experience field:

• He has approximately 22.8 years of experience in the industry
• His areas of specialization include database marketing, digital marketing, CRM, and related fields4

Throughout his career at Merkle, Mark has consistently ensured that Merkle's solutions and professional services have been focused on delivering client business value-based outcomes.1