Mark Hughes

Mark Hughes is an accomplished team and client leader with a strong belief in leveraging people, technology, and processes to drive innovation and transformation in the industry.

With a background in running agency operations and aligning financial, commercial, and media processes to meet both team and client needs, Mark has a deep understanding of client requirements and business optimization.

Recognized for his exceptional leadership, Mark has received a Global dentsu Innovation Award in 2020 for his outstanding work in marrying client knowledge with operational excellence to ensure client satisfaction and drive margin improvements.

Mark has extensive experience in managing global clients and fostering partnerships with tech and media giants like Microsoft, Kraft Heinz, Philips, Hilton, Facebook, Google, Salesforce, Channel 4, and ITV.

A key player in driving new and organic business growth, Mark has a proven track record of delivering successful pitches and achieving significant client expansion. In 2019 alone, he achieved over 20% growth across his client base and played a pivotal role in securing 4 new global and local client pitches.

Passionate about enhancing client and team engagement and leveraging technology and processes to drive business transformation, Mark focuses on systemizing relationship and revenue growth to revolutionize the industry.

Mark leads the deployment of new technology solutions at dentsu UK&I, enhancing internal and external engagement processes and ensuring client needs are met efficiently. His efforts have resulted in improved resource planning, client satisfaction, and margin enhancement.

Committed to fostering a diverse and inclusive work environment, Mark actively promotes diversity initiatives and serves as a senior founder and leader of the BAME reverse mentoring scheme at his organization.

Mark Hughes holds a 2.1 degree in Journalism, Film, Broadcasting, Communication, and Media Studies from Cardiff University.