Mark Hollis

Mark Hollis is a highly-experienced Senior Operations Manager who has made a name for himself in the Operations, Sales, Customer Service, and Customer Success industries. With vast experience working with successful startups, his impressive repertoire of skills includes Sales Operations, Customer Service, Client Services, Retention, Vendor Management, Contract Negotiation, Online Member Service, and CRM implementations. Additionally, Mark has a wealth of knowledge in creating robust customer service centers of excellence, and he has launched and sustained many client relationships. He has also garnered a reputation in BPO selection and vendor management, Telecom, and CRM implementation while delivering excellent results. His experience has seen him work with notable organizations such as Suki Ai, SmithRx, Healthsparq, CollectiveHealth, Castlight Health, and Credo Mobile/Working Assets, among others. Mark holds a Teaching Certificate from Prescott College, Intensive Language Workshop training in Latin from the University of California-Berkeley, and a B.A, in English from Arizona State University.