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Mark Harmon
Service Delivery & Operations Manager
Mark Harmon is a successful Service Delivery Manager who possesses an impressive background in IT Operations, Continuous Improvement, Change Management, Prince2 Methodology, and ITIL Processes. He holds a degree from Rickmansworth School and has amassed several years of experience in his field of work. Harmon's expertise includes creating and executing IT service delivery strategies aligned with corporate business goals, and developing solutions to complex issues by leveraging his business and technical acumen.
He has worked with several organizations, including The Wendy's Company, KFC UK & Ireland, ITSO Ltd, and Betway Group. Harmon has held many managerial roles, including Head Of Service Delivery and Product Delivery Manager at News UK - The Times, The Sunday Times & The Sun. He has a strategic mindset, and his focus is on driving competitive advantages while cultivating exceptional stakeholder relationships. His skills and abilities have earned him a reputation as a trusted partner to top-level leadership, relying on him to identify and capitalize on opportunities for significant savings and process improvements.
