Mark Grossman

Mark Grossman is currently a Customer Success Manager at Monte Carlo, based in London, England. He has over eight years of experience in customer success and a strong passion for helping organizations leverage data effectively. Grossman joined Monte Carlo in October 2022, where he focuses on enhancing customer experiences and driving product adoption.12

Before his role at Monte Carlo, Grossman held several significant positions, including:

• Senior Customer Success Manager, EMEA at Google (December 2019 - October 2022), where he worked with Looker, a data and analytics platform acquired by Google.1
• Head of Customer Success for the UK and Ireland at Siteimprove (November 2014 - January 2017), managing a team and strategic enterprise clients.1
• Various roles at Looker from January 2017 to December 2019, including Customer Success Manager, where he helped transform startups and enterprise companies through data-driven solutions.1

Grossman graduated with a BSc (Hons) in Business from Bournemouth University. He is also the owner of Webchefs, a business providing web design and digital services since January 2008.1