Mark Grossman is an accomplished entrepreneur and tech enthusiast with extensive experience in customer success. He graduated with a BSc (Hons) in Business Information Systems Management from Bournemouth University. With over a decade of experience in the tech industry, Grossman has held various leadership positions, including Senior Customer Success Manager, EMEA at Google and Looker, Owner of Webchefs, and Head of Customer Success, UK and Ireland at Siteimprove Europe.

Grossman's expertise lies in customer success, IT, business management, and entrepreneurship. He has a passion for developing strategies that ensure customer success and satisfaction. His experience in web management, corporate content creation, and editing makes him an invaluable asset in e-commerce, digital marketing, content creation, and customer experience optimization.