Mark Englehart Evans

Mark Evans is a seasoned professional known for building customer-centric organizations across diverse industries including banking, automotive, startups, and NGOs, with a focus on enhancing relationships between organizations and their customers for mutual benefit.

With a background in BA in Linguistics from Reed College, Mark Evans has held key leadership positions at renowned organizations such as DBS Bank, R/GA, GTB, and JUCCCE, where he contributed significantly to experience strategy, innovation management, and digital strategy.

During his tenure as the Executive Director and Senior Vice President at DBS Bank, Mark spearheaded Experience Strategy initiatives that transformed customer interactions and satisfaction levels. His roles at GTB and R/GA also showcased his expertise in digital strategy and innovation, further solidifying his reputation as a strategic thinker with a customer-centric approach.

Mark Evans's rich professional background and diverse experiences position him as a valuable resource for organizations seeking to enhance their customer relationships and drive strategic growth through innovation and experience-centric initiatives.