Boston University

Brandeis University

Solutions Engineer at Postman

Focused specifically on building Postman's enterprise technical sales strategy with a focus on API Governance and Azure.

Worked with Postman's existing free-tier and business-tier customers to convert them to enterprise-tier licenses. Consulted with customers on how to elevate their API development and usage to be a full API lifecycle with an API-first development strategy and with API development elevated to a first-tier consideration in their overall software development strategy.

Managed integration and technical sales strategy for Azure including integration with Azure AD for the purposes of SSO and SCIM.

Postman

Solutions Engineer - Enterprise Accounts

Sold Application Security (AppSec) platform solution that is based on an innovative technology called Interactive Application Security Testing (IAST). The platform secures the full breadth of a CI/CD pipeline from initial development, through QA, and into production including Runtime Application Self Protection (RASP) and threat detection in open-source software through Software Composition Analysis (SCA).

Also led the solutions consulting team's Azure and Azure DevOps integration, security, and sales play strategy. I managed a demo infrastructure that included Terraform scripts which deployed infrastructure, app services, and a web application (C# .NET, C# .NET Core) to Azure.

Contrast Security

Senior Solutions Architect

Sold low-code enterprise software solutions to lines of business within clients, enabling them to quickly create powerful, best-of-breed software solutions that were tailored to their business needs.

Drove strategic business outcomes and corporate software strategy in the Southeastern sales territory for customers such as Delta, Coca-Cola, Southern Company, and Suntrust Bank.

Employed a consultative sales methodology to understand business objectives and desired capabilities, help customers understand the power and ease-of-use of a low-code application platform, and show how both best-of-breed cloud capabilities and existing on-premise technologies investments could be leveraged in a seamlessly in a solution

Enabled customers to leverage technologies such as Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), low-code, and telephony and other call center-related technologies to fully digitize and automate business processes, yielding operational efficiency, increased productivity, and increased revenue.

Appian Corporation

Senior Solutions Consultant

Employed a traditional consultative approach to architect enterprise container management and orchestration solutions.

Drove strategic business outcomes including increased infrastructure utilization, enterprise app deployment in multicloud / hybrid cloud / cloud transition scenarios, traditional high availability and disaster recovery, 100% uptime for revenue-generating applications, and legacy-app modernization according to modern 12-factor app methodologies.

As both a solution set and problem set that spans the breadth of a modern 4-tier application architecture, conversations spanned such topics as DevOps, CI/CD, dev- and deployment-time security, cross-cloud and cross-data center networking implementations, SaaS (and *aaS) deployment, microservices, IoT, cryptocurrency, and modernizing app dev best practices for 12-factor app development. Compliance topics such as PCI, FedRAMP, and the EU’s General Data Protection Regulation were also commonly discussed.

Apcera

Led digital and business transformation pre-sales engagements in Fortune 500 and Fortune Global 500 companies financial services companies as well as additional vertical engagement in energy, commodities trading, and automotive.

Consulted on complete transformations of digital customer engagement strategy that required a fundamental rethinking of digital and end-to-end IT strategy.

-	Completely overhauled of data governance of visualization, creating a single view of that data from globally disparate data sources housed in differing underlying data stores including traditional relational databases, multiple types of big data stores, and niche data sources.

-	Created a unified web and mobile strategy with increasing engagement via chat bots and other emerging channels of engagement.

-	Heavily leveraged Amazon-style big data analytics to anticipate customer interests, identify upsell opportunities, and drive increased revenues.

-	Implemented industry-specific strategies for hybrid, private, and community cloud deployment to streamline costs while making strategic use of existing IT assets and ensuring proper security and regulatory governance in all required countries.


Responsibilities included discovering top-level, bottom-line company objectives, often developing and owning relationships across a broad set of pillars, and driving consensus and prioritization toward high-value business solutions.

Worked with special project think tanks on ways to properly leverage next-generation solutions such as blockchains and distributed ledgers in Financial Services

Led architecture consultation on cloud engagements at all levels of the modern cloud stack including SaaS, PaaS, and IaaS.

Oracle

Principal Mobility Specialist

Specialized in enterprise mobility management and BYOD methodologies on iOS, Android, and Windows 8 platforms that enable enterprises to securely deliver sensitive data, corporate email, applications, and security policies to mobile devices.

Consulted with large enterprises in the healthcare vertical to provide both SaaS and on-premise mobile security solutions that emphasized regulatory compliance, high availability, and disaster recovery.

AirWatch

Sales Engineer

Managed technical sales for defense and embedded device companies in the Midwest, Northeast, and Southeast. 

Specialized in deployment and DevOps solutions for a wide variety of ALM and IT challenges including effective use of cloud infrastructure and deployment and management of secure SaaS solutions.

Served as strategic trusted advisor for key customers consulting on solutions that drove shorter product release cycles, developing best practices around process standardization and efficiency.

Electric Cloud

Senior Systems Engineer

Sold static analysis solutions for C/C++, Java, and C# to many of the software industry’s key players and verticals including General Dynamics, Cadence, Xilinx, and L-3 Communications. The analysis solution provided critical data related to software quality and security vulnerabilities, driving organizational thought leadership about design practices and ensuring the integrity of customer-facing products.

Consistently delivered strong sales performance with a multi-million dollar quota in a critical geographic territory.

Managed sales channel in India via a partner company to further expand company sales, installation footprint, and awareness.

Coverity

Senior Sales Engineer

Sold static analysis solutions for C/C++ and Java to many of the software industry’s key players and verticals including Intel, Lockheed Martin, Boeing, and Google. The static analysis solution provided code integrity data, architectural data, and a wide array of metrics to uncover critical customer issues and perform root cause analyses earlier in the software development process

Consistently delivered strong sales performance with a six-figure quota in a critical geographic territory.

Helped develop and refine internal processes to streamline communication between the field and engineering about technical issues and customer feedback.

Klocwork

Safe-guarded EMC sales and customer loyalty by providing top-tier engineering solutions for EMC domestic and international customers.

Generated over $1M in sales in 2004 by designing and writing components for EMC Data Manager which addressed key customer functionality requests. Components provided support for VSS, Windows 2000/2003, and RDMS’s (SQL Server, Oracle, DB2) in EDM’s Windows clients.

Provided technical and business strategy leadership on a team tasked with the integration of two of EMC’s leading software products, EMC Data Manager and Legato’s Networker backup tool. Leveraged knowledge of software development in both Windows and Solaris environments as well as my networking experience to seamlessly integrate the two products while meeting a rigorous deadline.

Implemented designs for key product features in EMC’s Replication Manager on Solaris, HP, and AIX platforms. Designed and implemented the connectivity protocol between the server and the client consisting of both encrypted and unencrypted XML over TCP/IP.

Mark-Christian Reid