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Mark Carter
Director of Customer Retention & Analytics at hayu (SVOD) at NBCUniversal Media, LLC
Mark Carter is an accomplished professional with a diverse background in interactive media, customer retention, analytics, and marketing.
His educational journey includes a Postgraduate Diploma in Interactive Media from University College Cork and a Bachelor's Degree in Media Communications and Production from The University of Huddersfield.
Mark has held prominent roles at NBCUniversal Media, LLC, where he served as the Director of Customer Retention & Analytics at hayu (SVOD). Previously, he acted as the Head of Customer Retention & Product Marketing Technology at the same organization.
His career spans various positions, including Customer Retention Manager at NBCUniversal Media, LLC, CRM Manager at BGO Group, Marketing Manager at Pact Coffee, and CRM Marketing Executive at Sony Computer Entertainment Europe.
Mark also has extensive experience in social media and sales, having worked in roles like Social Media Analyst at SR7 Pty Ltd, Social Media Executive at Electric Ireland, and Sales Advisor at Electric Ireland. Additionally, he has a background in customer service from his time at Amazon.
Overall, Mark Carter is a seasoned professional with comprehensive expertise in customer retention strategies, analytics, marketing technology, and interactive media.