Mark Bloom is an accomplished business executive with a wealth of experience in product management and operations. He studied Business Administration, majoring in Accounting, at the University of Wisconsin-Madison before embarking on a successful career. Mark has worked for some of the most prestigious names in business, including Montgomery Ward & Co., Sears Holdings Corporation, and Apropos Technology, where he served as Programming Manager and Sr. Director of Implementation Services. He has also held several positions at Salesforce, including Vice President and Senior Director of the Service Cloud, where he was in charge of product management, strategy, and operations. Before joining Salesforce, Mark was President at OpinionEQ, a start-up he co-founded.

Throughout his career, Mark has demonstrated a dedication to improving operations and developing innovative solutions to difficult problems. His work at Salesforce helped to drive innovation in the service cloud space, enabling organizations to better serve customers by facilitating faster and more efficient communication. His prior experience in accounting and auditing has also given him a keen eye for detail and a thorough understanding of finance and budgeting.

Overall, Mark is a professional and driven business executive with a wealth of experience in operations, product management, and strategy. His work has helped to shape the service cloud space and improve how organizations interact with their customers.