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    Marcus Anderson

    Hardware Support Engineer at ServiceNow

    Mark Anderson is a professional with a strong background in IT and clearances including DOJ, DOD, GCC & iTAR, CJIS, and FISMA. He possesses expertise in Windows platforms, networking, Microsoft Office programs, Raritan KVM switch, computer hardware & software installation, troubleshooting, and repairs.

    His skills include working with Firewalls, Antivirus software, DOS, iLO, Power Shell, as well as managing Dell, HP, and Compaq servers and desktops. Proficient in imaging tools like Power Shell, Torus, CD, USB, W2K, and Office 97 to present OS & Office and Server OS’s.

    Mark received his education in Liberal Arts from Central Piedmont Community College and studied Architectural Technology at Community College of Philadelphia.

    He has held positions such as Hardware Support Engineer at ServiceNow, Service Engineer III at Microsoft via Mindtree, System Lab Engineer II at Microsoft via Insight Global, Program Manager 2 at Microsoft via Volt Technical Resources, and Lab/Test Engineer at Microsoft via Volt Technical Resources.

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    Location

    Kirkland, Washington