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Marisa Gilbert
Salesforce Certified ☁️ - Here To Kill The Spreadsheets 💥 - BizOps Leader - Sr. Business Analyst - CSM - CSPO
Marisa Gilbert is a certified Salesforce specialist with a passion for streamlining business processes and leading remote teams.
With extensive experience in managing cross-functional teams, Marisa focuses on creating efficient business processes that boost productivity, especially in the realm of Salesforce.com administration.
She holds a Bachelor's degree in Sociology from Montclair State University.
Marisa's professional journey includes roles such as Manager of Business Operations Analysts at CloudHealth by VMware, Certified Salesforce Consultant/Business Analyst at StretchPants Consulting, Sr. Business Analyst at Global Revenue Operations at Monotype GmbH, Programs Director at Go To Market at Monotype GmbH, Director of US Business Development at Olapic, Director of Global Database Strategy at Olapic, and various managerial positions at Sterling, Deluxe Entertainment Services Group, NetJets, Marquis Jet, and ECC in Japan as an English Language Instructor.
Marisa enjoys empowering teams through training and tools, making systems user-friendly for non-technical users, and developing scalable processes and reporting across the customer life cycle.
She excels at partnering with departments like sales, marketing, finance, customer success, and product management to optimize operations and enhance customer experience.
A self-proclaimed Salesforce nerd, Marisa dislikes spreadsheets, checkboxes, and bad user experience design.
Overall, her expertise lies in optimizing business operations, enhancing Salesforce functionality, and leading remote teams effectively.