Marion Poirier is a seasoned professional with 10 years of experience in various roles within the Customer Operations department at Trend Micro, a globally renowned company specializing in Internet Security.

With a strong background in Data Management, Accounts Receivable, and Team Leadership in Customer Service, Marion possesses in-depth knowledge of the IT industry, showcasing adaptability, flexibility, and a knack for achieving diverse objectives.

Having managed customers across Europe and led teams comprising individuals from different cultural backgrounds, Marion's interpersonal skills are exceptional.

Marion thrives on innovation, taking the initiative to introduce and implement new ideas within the department, garnering support and collaboration from colleagues.

Educationally, Marion holds a Master's degree in Foreign Languages applied to International Business from Université François Rabelais de Tours, along with a Baccalauréat Littéraire with honors in Literature, French, English, and German from Lycée Alfred De Vigny, Loches.

Marion's professional journey includes key roles such as Senior Accounts Receivable Specialist, Senior Customer Operations Specialist, Customer Service Team Leader, and Data Management Team Leader at Trend Micro, along with prior experience at Burner Systems International, Apple, and more.