Mario Lazo

Mario Lazo is a seasoned Customer Success Director with expertise in Robotic Process Automation (RPA) and Intelligent Automation (IA). He specializes in leveraging Blue Prism technology to drive business operations' agility and cost-effectiveness through automation.

With a background spanning over 20 years in Enterprise ERP, CRM, Order Management, Marketing Automation, and eCommerce implementations, Mario excels in growth acceleration, business transformation, and customer advocacy. His skill set includes experience in product development, program & project management, systems integration, retail omnichannel, e-commerce, software development lifecycle, and agile leading practices.

Mario possesses a solid foundation in IT operations management, DevOps, data warehousing, business intelligence, and web analytics. He has a track record of implementing solutions across various platforms like mainframe, client-server, web, and cloud applications utilizing technologies like .Net, Java, Perl, and SaaS ERP.

Throughout his career, Mario has led global business transformation and automation teams, incorporating lean and agile methodologies to drive efficiency. He holds certifications as a ROM Architect and Project Management Professional (PMP) Certified.

Mario Lazo's educational background includes a Master of Business Administration in Marketing and Finance from Loyola University Chicago, alongside a Bachelor of Science in Management from Ateneo De Manila University. He also studied Communication at the University of Chicago.

In his professional journey, Mario has served in various roles, such as Customer Success Director at Blue Prism, Practice Manager of Customer Success at NetSuite, Senior Project Manager of Professional Services at NetSuite, Senior Technical Administrator at The University of Chicago, Application Development Lead/Business Analyst at Information Resources, and Information Technology Consultant at Accenture, Ltd.