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Marija Halar
Head of Center for digital transformation and customer experience at NIS Gazprom Neft
Professional Background
Marija Halar is a seasoned professional in the field of marketing and digital transformation, with a comprehensive career at NIS Gazprom Neft, where she has played an instrumental role in enhancing customer experiences and driving innovative digital solutions. Currently serving as the Head of the Center for Digital Transformation and Customer Experience, Marija leads initiatives aimed at integrating cutting-edge technologies and strategies to improve customer interaction and engagement. Her journey at NIS Gazprom Neft showcases her progressive leadership and expertise in various key marketing roles.
Before taking on her current position, Marija held the title of Marketing Director at NIS Gazprom Neft. In this role, she was responsible for crafting and executing the marketing strategy of one of the leading energy companies in Southeast Europe. Her expertise in brand management and market analysis has been crucial to the company's success in a competitive industry. She previously served as Director of Project Development and Senior CRM Sector at NIS, focusing on customer relationship management and project development to propel the organization’s growth.
Marija's exceptional leadership was further exemplified when she was the Head of Marketing Projects, where she oversaw various marketing initiatives that significantly impacted brand visibility and customer engagement. Her deep understanding of marketing dynamics and customer needs set her apart as a visionary leader in the energy sector.
Education and Achievements
Marija Halar is not only a strategic thinker but also possesses a rich educational background that complements her practical experience. While specific details about her academic qualifications are not disclosed, her career trajectory highlights a strong foundation in marketing and strategic development, which is evident in her remarkable achievements throughout her career.
Halar's noteworthy achievements include successful campaigns that have increased brand awareness and customer loyalty for NIS Gazprom Neft. She has a track record of leveraging data-driven insights to enhance marketing strategies, evident in her previous roles that required a blend of creativity and analytical skills.
Prior to her impactful tenure at NIS Gazprom Neft, Marija gained practical experience as a Campaign Manager and later as a Marketing Manager at Delhaize Group, where she honed her skills in customer engagement and brand strategy across Serbia, Bosnia & Herzegovina, and Montenegro.
Key Contributions
Under Marija's guidance, NIS Gazprom Neft has embraced digital transformation, ensuring that the customer experience remains at the forefront of all initiatives. Her proactive approach and innovative mindset have not only catalyzed growth for the organization but also provided a roadmap for integrating customer-oriented technology solutions in the energy sector.
Marija's influential presence within the marketing sphere of NIS Gazprom Neft positions her as a vital player in shaping customer relations and redefining marketing strategies in a constantly changing digital landscape. Her commitment to excellence and ability to drive change in her organization has made her a respected figure in both the company and the broader industry.
Achievements
- Led the digital transformation of customer experience at NIS Gazprom Neft, enhancing engagement through innovative solutions.
- Developed and implemented comprehensive marketing strategies as Marketing Director, improving brand awareness in competitive markets.
- Successfully managed multi-channel marketing projects resulting in heightened visibility and customer loyalty.
- Oversaw the integration of CRM strategies that streamlined customer relationship management and project development processes at NIS Gazprom Neft.