Marie Palmer

Marie Palmer is a seasoned professional with a diverse background in achieving business and customer outcomes, fostering growth and development, promoting diversity and inclusion, driving innovation in process and service delivery, and leveraging technology to support her passions.

Marie holds a Bachelor of Science degree from the University of North Carolina at Greensboro and an Executive MBA from the University of Technology Sydney.

With extensive experience in various leadership roles, Marie has served as the Senior Director of Global Support Operations at ServiceNow, previously holding positions such as Senior Director of Technical Support for Asia Pacific & Japan, Director of Technical Support Delivery for Asia Pacific & Japan, and Senior Manager of Technical Support for the Americas at ServiceNow.

Prior to her tenure at ServiceNow, Marie has held key roles including Customer Success Manager, Global Service Desk Manager at the International Rescue Committee, Vice President of End User Support at Fairfield Greenwich Group, and Associate Director of Helpdesk Support at Eze Castle Integration.

Marie's career journey began as an Administrative Assistant at Taylor Hodson and an Academic Computer Intern at Wake Forest University School of Medicine, where she developed a strong foundation in support services before transitioning into leadership roles in the technology and services industry.

Passionate about helping individuals and organizations thrive, Marie is dedicated to advocating for diversity, inclusion, and belonging in all aspects of her work, while continuously seeking opportunities to drive innovation through technology-enabled solutions.

Her wealth of experience and educational background positions her as a strategic leader committed to delivering successful projects and contributing positively to the growth and development of individuals and businesses alike.

For more detailed information on Marie Palmer's completed projects or to connect with her, reach out directly for a comprehensive overview of her professional achievements.