Mariana Polahiv

Mariana Polahiv is a Product Designer at Kaizo, a company that focuses on elevating customer support teams' performance through gamification and AI.3 She has been working in this role since February 2018.3

Professional Background

Mariana has extensive experience in designing for web and mobile applications across various industries, including entertainment, education, and sports.2 Her expertise lies in UI/UX design, which she developed through her previous roles and current position at Kaizo.

Previous Roles:: Before joining Kaizo, Mariana worked as a UI/UX Designer at Relevant Software.3 She has also been associated with other organizations such as Apps Foundation, Freelancer, 8th Sphere Inc, and Lion Line.

Current Role at Kaizo

At Kaizo, Mariana is part of a team that develops innovative solutions for customer support teams. Her work likely involves:

• Designing user interfaces for Kaizo's gamification and AI-powered tools
• Creating user experiences that enhance the performance of customer support teams
• Collaborating with other team members, including Dominik Blattner (Co-Founder, Product & Tech) to whom she reports1

Achievements and Initiatives

Mariana is actively involved in Kaizo's initiatives. For instance, she has been part of the Kaizo Support Hero Award, which recognizes outstanding support professionals.4 This demonstrates her engagement with the company's mission and the customer support community.

Skills and Expertise

Given her role and background, Mariana likely possesses skills in:

• UI/UX design for web and mobile applications
• Gamification concepts and implementation in design
• Understanding of AI applications in customer support
• User research and usability testing
• Collaboration with cross-functional teams

Mariana Polahiv's work at Kaizo contributes to the company's goal of improving customer support team performance through innovative design solutions incorporating gamification and AI technologies.