Mariana Michelena

Mariana Michelena is an innovative leader with over 10 years of experience in responding to customer requests, ensuring peak efficiency and productivity through strategic analysis and business acumen.

With a keen interest in staying abreast of the latest trends in Digital Marketing, Mariana has developed expertise in Customer Engagement, Communication & Negotiation, and Content Consultancy among other areas. She excels in multitasking, team management, and possesses a strong empathetic approach.

Passionate about technological advancements and their impact on consumer behaviors, Mariana is well-versed in understanding and meeting evolving consumer trends, preferences, and expectations.

An experienced globe-trotter, Mariana has traveled to over 40 countries for both professional and personal reasons, demonstrating adaptability and openness to new experiences. She holds dual citizenship from Costa Rica and Mexico and is open to relocating internationally.

Mariana Michelena holds a degree in Business Administration and Management from Universidad Hispanoamericana in Costa Rica. Her professional experience includes roles such as Marketing & Communications Leader at Green Horizon Services, Business Development Manager at Bill Gosling Outsourcing, Customer Experience Leader at Copa Airlines, Airport Operations Team Lead at Spirit Airlines, and Administration & Social Media Strategist & Creator at Hotel Mi Casa El Manglar.

Committed to safety, Mariana is vaccinated against relevant diseases and willing to comply with vaccination and mask protocols for any in-person meetings or events.