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Maria Victoria M.
International CX Partner | Behavioral Psychologist | Business Strategist | Service Designer
Maria Victoria M. is a versatile and results-oriented behavioural psychologist with 12 years of experience in strategic design.
She excels in defining long-term strategic objectives, creating impactful products, driving brand revenue and customer engagement, identifying growth opportunities, and delivering successful roadmaps.
Maria Victoria M. has a strong background in strategic thinking, service design, customer experience, project & account management, consumer psychology, venture building, business design, corporate innovation, digital transformation, and business development.
Her educational background includes Executive's degree in Artificial Intelligence for Business Strategy from Massachusetts Institute of Technology, Master's degree in Literary Creation from Universitat Pompeu Fabra - Barcelona, Specialization in Service Design from IED Barcelona, Master's degree in Business Innovation & Strategy from Universitat Politècnica de Catalunya, and Specializations in Consumer Insights and Behavioral Psychology from Pontificia Universidad Javeriana and Universidad Metropolitana (VE) respectively.
Maria Victoria M. also holds a Bachelor's degree in Psychology from Universidad Metropolitana (VE).
Currently, she serves as an International CX Partner at Ogilvy.
