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Maria Recalde
Gerente de Experiencia en Enovus
Professional Background
Maria Recalde is an accomplished senior consultant, project manager, and coach specializing in management through engagement. With a strong focus on client listening, possibility conversations, and action conversations, Maria has built a successful career centered on teamwork and effective communication. Her extensive experience encompasses a diverse range of sectors, including logistics, sales, service, finance, and creative production. Notably, she has contributed significantly to projects in Chile, Spain, and Paraguay, showcasing her adaptability and international insight.
Throughout her professional journey, Maria has honed her skills in process design and change mobilization, allowing her to successfully navigate the complexities of various organizational environments. Her expertise is evident in her previous roles where she has taken on challenges that require both strategic foresight and operational efficiency. As a team leader and consultant, she fosters a culture of development and growth, empowering others to reach their full potential.
Maria currently holds the position of Manager of Experience at enovus, where she leads significant initiatives aimed at enhancing customer interaction and satisfaction. This follows her impactful tenure as Project Manager for the Compromisos Condor Project with Condor SACI Paraguay at STRATAM Consulting, where her leadership was instrumental in project success.
Education and Achievements
Maria's academic background lays a strong foundation for her professional accomplishments. She studied Audio-Visual Communications with a specialization in Film and Television Production at the Instituto Profesional Duoc. This educational path not only equipped her with the technical skills necessary for production but also fostered her creative thinking and problem-solving capabilities.
In her early career, Maria applied her audio-visual production expertise as a Producer in the film and television industry. Transitioning into consulting, she accumulated rich and varied experience at STRATAM Consulting, where she worked as a Senior Consultant on numerous projects focused on diagnostic analysis, process redesign, and organizational mobilization for clients including Cencosud, Paris.cl, and Jumbo.cl. Her contributions directly impacted these organizations' operational efficiency and service quality.
Maria's capacity to engage with clients and understand their needs has set her apart as a valuable asset in every role she undertakes. This ability, combined with her project management experience, allows her to take an analytical approach to problem-solving, ensuring outcomes that align closely with organizational goals.
Notable Projects and Contributions
Maria has a proven track record of successful project management across various domains. Her role in leading the Aktitud de Servicio Project for Grupo Kaufmann exemplifies her capability to spearhead initiatives focused on service enhancement. Through her insightful leadership, the project achieved measurable improvements in customer satisfaction and employee engagement, cementing its legacy as a pivotal resource for the organization.
At Cofidis España, Maria advanced through multiple roles, first as a Commercial Management Responsible within the Collections sector, and later as a Support and Pilot Area Responsible in the Debt Recovery Department. Her progression reflects her unwavering dedication and ability to adapt to unique challenges in financial services while maintaining a focus on service excellence.
In her various consulting assignments, Maria demonstrated her versatility by engaging with a multitude of enterprises, helping them identify weaknesses in their operational workflows and providing tailored solutions that promote a culture of continuous improvement. Each of these projects not only highlighted her talents but also her commitment to driving substantial change and delivering results that matter.
Key Skills
- Client Engagement
- Process Design
- Change Mobilization
- Project Management
- Creative Production
- Financial Processes
- Logistic Processes
Maria Recalde's career continues to inspire others in the fields of consulting and project management. Her unique blend of skills, along with her commitment to fostering collaboration and engagement, positions her as a leader in her field, and a sought after consultant for transformational projects. As she forges ahead in her career, with each step, she not only aims to elevate her own practice but also seeks to enrich the professional landscape around her.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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