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Maria Castrillo
Data Integration Analyst - Consumer Insights at Universal Parks & Resorts
Maria Castrillo is an accomplished professional with a diverse background in data analysis, customer service, and guest communication. She holds a degree from the University of Central Florida. Maria currently serves as a Data Integration Analyst in Consumer Insights at Universal Parks & Resorts. Prior to this role, she gained valuable experience as a Data Services Engineer at Daxko, where she also worked as an Associate Data Services Engineer. Maria has a strong foundation in customer service, having held positions such as Tier II Customer Service Advocate, Customer Service Advocate, and Front Desk Agent at various organizations, including Marriott Vacations Worldwide Corporation. Her leadership skills were honed during her tenure as an Assistant Store Manager at Panera Bread. Maria's passion for guest communication and hospitality was evident in her roles as Guest Communications Coordinator at Universal Orlando Resort and as a Disney College Program Intern at The Walt Disney Company.
