Maria Borges

Maria Borges is a professional in the e-commerce field since 2015, specializing in platforms such as VTEX, Fast Commerce, Magento, and EZ Commerce.

Her expertise includes dominion over the VTEX platform, managing e-commerce implementation, operational processes for virtual stores, team production schedule management, and customer service management.

She excels in handling SAC, product registration on major marketplaces (B2W, CNova, Walmart, Magazine Luiza), direct customer service, and consumer relations on platforms like Reclame Aqui and social media.

Maria is experienced in content management for SEO optimization, logistics management including freight tables for transport companies or postal services, payment methods for e-commerce, and leadership roles in motivating teams and fostering strong relationships.

Additionally, she has a background in administrative and financial areas, overseeing sales processes from order entry to final delivery, including commercial proposals, order implementation in systems like DataSul, order monitoring and release, logistics, financial collections, stock projections, and order approval in Salesforce.

Her educational background includes studying Tecnólogo em Recursos Humanos, Gestão de Recursos Humanos at Universidade Paulista.

In her professional career, Maria has held roles such as Analista administrativo at Nepos - Sistemas de Controle e Automação em Estacionamento e Tráfego Ltda, Analista de Projetos E-commerce at Agência Innovar8, and Analista Administrativa at Grupo Innovar8.