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Marek Bialas
IT Operations Manager at Procter & Gamble
Professional Background
Marek Bialas is an experienced professional with a rich background in global Shared Services, business processes, and IT operations roles. With his extensive experience mainly at Procter & Gamble, Marek has honed his expertise in managing intricate service transitions and driving business transformations. He possesses a deep understanding of project management, IT service management (ITIL), vendor and client management, and is skilled in leveraging scale advantages for enhanced cost efficiency, quality improvements, and expedited service delivery. His approach is characterized by strong collaboration and communication skills, making him a goal-oriented leader in multinational corporate environments.
Having held prominent positions such as IT Operations Manager, Stewardship/Control Manager, and Service Operations Manager at Procter & Gamble, Marek has successfully navigated various facets of business operations. His role as a Business Process Expert in Shared Services enabled him to refine processes and optimize service delivery by combining innovative strategies with industry best practices. His ability to streamline operations has contributed significantly to organizational efficiency and client satisfaction, making him a valuable asset in fast-paced business settings.
Education and Achievements
Marek Bialas's academic journey reflects his commitment to understanding complex social dynamics and global relations. He studied the International Graduate Program in Social Science at Stockholm University, which provided him with a solid foundation in societal structures and human behavior. This degree has equipped him with analytical skills that enhance his effectiveness in management roles.
He also holds a Master's degree in Sociology from the University of Warsaw, where he gained insights into social interactions and community dynamics, knowledge that has proven invaluable in his career, particularly in client and teamwork dynamics. Furthermore, Marek pursued a Master's degree in the Master of the Baltic Sea Region – International Relations at Södertörns högskola, solidifying his understanding of international dynamics and relations, which is crucial in global business settings.
Notable Contributions
Marek's professional trajectory is marked by significant achievements that underscore his adeptness in the global business landscape. At Procter & Gamble, he played pivotal roles in transitioning business operations that resulted in improved service delivery outcomes. His ability to manage vendor relations, coupled with strong client engagement strategies, has led to the successful implementation of scalable business models.
In his position as IT Operations Manager, Marek demonstrated exceptional leadership in overseeing IT service operations, ensuring that projects were executed efficiently and met organizational standards. His previous role as a Stewardship/Control Manager involved critical oversight of business processes to ensure compliance and enhance operational integrity.
Equipped with a passion for improving business processes, Marek's contributions have consistently led to enhancements in client satisfaction ratings and operational metrics. His work as a Business Process Expert showcased his proficiency in designing and optimizing workflows to achieve strategic business goals, solidifying his reputation as a trusted expert in Shared Services.
Overall, Marek Bialas embodies the traits of a forward-thinking leader in shared services and IT operations, continuously striving towards excellence and innovation.
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