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    Marcus Walker

    Director, Customer Success - Life Sciences and Healthcare at ServiceNow

    Marcus Walker is an accomplished technology manager and business professional with a career spanning over 17 years.

    He is recognized for his exceptional communication skills and possesses a vast technology background.

    With a results-oriented approach, Marcus excels in personnel and team management, portfolio, program, and project management, and IT service management.

    Marcus Walker's expertise also includes ServiceNow implementation, development, and administration, analytics, business intelligence, data warehousing, ETL, enterprise data management, and data governance.

    He is adept at business transformation, change management, and ensures excellent verbal and written communication.

    Education-wise, Marcus holds a range of qualifications including a Bachelors in Theology, an MBA in Computer Information Systems and E-Commerce, and is currently pursuing a MS in Data Science.

    He also obtained a BS in Electrical Engineering showcasing his diverse academic background.

    Marcus Walker has held key roles in various organizations such as Director of Customer Success at ServiceNow and Senior Manager at Deloitte.

    His past experience includes positions like Director of ServiceNow Solution Architecture & Project Delivery at Rego Consulting, Sr. ServiceNow Solution Architect at Rego Consulting, and Director of Information Technology Project Management at Wellmont Health System, among others.

    Having served in roles ranging from Human Resources Director to Senior Software Engineer, Marcus possesses a wealth of experience across multiple domains and functions in the technology and business landscape.