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Marcus Karlsson
CX @ SEB
Marcus Karlsson is an accomplished professional with a diverse background in various industries and sectors.
He holds a Master of Science degree in Business and Economics from Stockholm University and has studied Marketing during a study abroad program at Brigham Young University.
Marcus also has a High School Diploma with an emphasis on Mathematics and Computer Science from Hersby Gymnasium.
His professional journey includes roles such as Customer Experience Strategist at SEB, CX and EX Solutions Consultant for the Nordics at Medallia, Senior Consultant at Curamando, and Business Analyst at Cicero Group.
In addition, he has held positions at Qualtrics, including Account Executive and Enterprise Accounts - Business Development roles.
Marcus Karlsson has a rich background in international relations and trade, having worked as a Foreign Trade Advisor at the U.S. Commercial Service and as a Non-Immigrant Visa Assistant at the U.S. Department of State.
Prior to his corporate career, Marcus served as an Army Ranger, reaching the rank of Sergeant in the Swedish Armed Forces.
He also gained valuable experience through internships at the U.S. Commercial Service.
With a solid foundation in business, economics, customer experience, and consulting, Marcus Karlsson possesses a unique skill set that sets him apart in the professional world.