Marcos Gelfi

Marcos Gelfi is a senior executive at Discover Financial Services, holding the position of Vice President and Global Head of Commercial Fraud/Dispute Products & Cardholder Solutions.12 In this role, he oversees several key areas of Discover's operations related to fraud prevention, dispute resolution, and cardholder services.

Key Responsibilities and Expertise

Gelfi's expertise lies in leveraging data and technology to improve business operations, particularly in the areas of:

1. Fraud Prevention: He emphasizes the importance of using transaction data to prevent and detect fraudulent activities.2

2. Spend Management: Gelfi advocates for the strategic use of data to help businesses optimize their financial operations and achieve cost savings.2

3. Commercial Payment Solutions: He is involved in developing and managing products related to commercial payments, including travel accounts and virtual card numbers.2

Industry Insights

Gelfi is often quoted in industry publications, sharing his insights on:

• The role of data in driving business efficiencies
• Innovations in expense management
• The importance of fraud prevention in the payments industry

He has highlighted that 68% of corporations and small business decision-makers consider fraud prevention and security services as their primary concerns.2

Future Outlook

Gelfi sees artificial intelligence and virtual card numbers as transformative technologies in the expense management landscape. He believes these innovations will:

• Simplify expense reporting
• Enhance fraud prevention capabilities
• Improve overall employee experience in managing business expenses2

As a thought leader in the payments industry, Marcos Gelfi continues to contribute to discussions about the evolving landscape of commercial payments, fraud prevention, and data-driven business strategies.