Marco Palmonari

Marco Palmonari is a highly educated professional with a diverse academic background. He studied at prominent institutions such as Liceo Scientifico enrico Fermi, MIT Sloan School of Management, Sapienza Università di Roma, Université de Paris, Università degli Studi di Padova, and Université catholique de Louvain.

In terms of professional experience, Marco has held key roles in various organizations. He is the Head of AI Solutions at Assist Digital, and previously served as the Smart CRM Solutions Director and Head of Self Service Solutions at Assist Digital. He has also held leadership positions such as Chief Operating Officer at Text4Assist, Inc, and COO at Text4Assist. Additionally, he has been associated with companies like UXalliance, Assist Consulting, and Exit consulting srl.

Marco's academic and professional journey also includes teaching roles. He has been an Adjoint professor in Human Computer Interaction at the University of Milano-Bicocca and taught Cognitive Psychology and Communication at Politecnico di Milano. Marco has also shared his expertise as a User Interface Competence Coach at Icon Medialab and a Fellow Researcher in Human Computer Interaction at the University of Sussex.

With such a rich background in academia, industry, and teaching, Marco Palmonari brings a wealth of knowledge and experience to the fields of AI solutions, CRM, self-service solutions, and cognitive ergonomics.