Marco Fortaleza is an experienced professional with a diverse background in information systems. With an Associate of Arts and a Bachelor of Science in Information Systems from ITT Technical Institute in Harrisburg, he possesses a comprehensive knowledge of the field. Marco has held various notable positions in different organizations, including Senior Technical Support Engineer at Outreach, Business Analyst, and Data Conversion Engineer Lead at Vertafore, and Support Desk Analyst at Boeing.

As a Senior Technical Support Engineer at Outreach, Marco is responsible for delivering outstanding technical support to clients while also improving processes and working on initiatives to enhance the company's products. He also served as a Business Analyst at Vertafore, where his tasks included analyzing and optimizing operational processes and working closely with stakeholders. Before that, Marco was Data Conversion Engineer Lead at Vertafore, where he assisted with converting data from outdated systems into current IT applications. Marco Fortaleza's previous role as Support Desk Analyst at Boeing saw him providing frontline technical support to Boeing employees.

Overall, Marco Fortaleza's background demonstrates his versatility in working in various positions related to information systems. He brings an adequate wealth of knowledge and practical experience to any team he collaborates with.