Marcelo Silva is a seasoned professional with 27 years of experience in the financial market, primarily focusing on retail operations. He has a strong background in sales, product support, goal-oriented mindset, and customer service for both individual and corporate clients. Marcelo excels in managing PJ and PF portfolios and has proven expertise in people management. He holds a solid educational foundation, including a degree in Business Administration, an MBA in Strategic Business Management, and ongoing professional development courses. Marcelo's career has seen him hold key leadership positions at respected financial institutions like Banco Safra, Santander Brasil, and HSBC Commercial Banking.