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Marcel Stroop

Director of Go-To-Market at Schiphol Group | Bringing Schiphol's innovations to airports worldwide

Marcel Stroop is a professional with over 15 years of experience in work-from-home environments, currently excelling as the Business Development Director at 5CA, a company specializing in scalable and data-driven outsourced customer support.

Marcel Stroop is passionate about innovation, product development, digital transformation, and customer centricity, driving towards making customers' lives easier and fostering growth opportunities.

At 5CA, Marcel is focused on combining people and technology to deliver exceptional customer experiences for brands, facilitated by a global talent pool of super fans who excel in multilingual support across various industries like gaming, retail, digital, and technology.

Marcel Stroop holds a Master of Science in International Public Management and Policy from Erasmus University Rotterdam, a Bachelor of Science in Political Science from the University of Amsterdam, and studied VWO / Pre-University Education, Economics, and Society at Ashram College, Alphen aan den Rijn.

With a rich professional background that includes roles such as Sales Manager, Key Account Manager, and Project Lead at 5CA, as well as positions at ShirtsofHolland B.V., and AMC - Academic Medical Center, Marcel Stroop brings a wealth of experience in business development, project management, and process optimization.