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Marc Mandel
General Counsel
Professional Background
Marc Mandel is an esteemed legal professional currently serving as the General Counsel at Exos, a dynamic enterprise services and software company that boasts over 2000 employees. In this pivotal role, Marc has successfully transformed the legal department into a flexible business partner skilled in supporting the organization's deal-making processes. Under his leadership, the legal team has significantly expanded Exos's business capabilities and international reach, making notable contributions to the company's growth strategy. In 2022, he proudly mentored a diverse and high-performing legal team, which achieved the distinction of ranking #1 at Exos for team member engagement, reflecting a commitment to fostering a supportive and collaborative work environment.
Before his impactful tenure at Exos, Marc served as the General Counsel at several pioneering venture-backed direct-to-consumer brands associated with the Smartfrog & Canary Group. His extensive experience in these roles has equipped him with a wealth of knowledge in navigating complex legal landscapes, particularly in the technology and consumer product sectors.
Prior to his time at Smartfrog, Marc was the first in-house counsel at Jun Group, a private equity-backed ad tech company. Here, he honed his expertise in data monetization and drove business growth by closing over 200 deals with clients, resellers, and service providers. His innovative approach involved building a strategic "legal stack" that played a crucial role in guiding the company through an auction sale to a strategic buyer, delivering an impressive 3X return to shareholders within a mere three years.
Throughout his career, Marc has shown a passion for collaboration and peer support in the legal community. He is a founding member of TechGC, a vibrant network dedicated to General Counsels, where members can share insights and bolster each other's careers.
Education and Achievements
Marc Mandel's educational background is impressive and laid the foundation for his accomplished career in law. He earned his Juris Doctor (J.D.) degree Magna Cum Laude from Tulane University Law School, which reflects his academic rigor and dedication to mastering legal principles. Further enhancing his legal acumen, he also studied at the prestigious Harvard Law School, gaining insights from one of the leading institutions in legal education.
In addition to his law degrees, Marc holds a Bachelor of Arts degree Magna Cum Laude in International Relations and Computer Science from Tufts University. His undergraduate studies equipped him with a unique perspective on the intersection of technology and law, a critical area in today's digital economy. Furthermore, he studied Economics at Tolbiac at the University of Paris I: Panthéon-Sorbonne, providing him with a global viewpoint on business and financial matters.
Career Highlights
- General Counsel at Exos: Under Marc's leadership, the legal team achieved unparalleled member engagement, showcasing his commitment to fostering a positive work environment.
- General Counsel at Canary: Marc played a crucial role in supporting innovative technology in the consumer market.
- In-House Counsel at Jun Group: Pioneered the company's legal strategies that resulted in successful deal-making and business growth.
- Co-Founder & Advisor at CCPA Toll Free: Contributed to developing critical solutions in the compliance and privacy sector.
- Senior Managing Associate Attorney at Dentons: Built extensive experience in managing complex legal cases and strategic business challenges.
- Product Manager at Novell: Gained insight into technology management and product development.
- Research Associate at Harvard Business School: Collaborated on impactful research that influenced business education and practice.
Mentorship and Community Engagement
Marc Mandel is not only a trailblazer in legal affairs but also a dedicated mentor committed to nurturing new talent in the legal field. His role as a mentor within his team at Exos highlights his belief in continuous learning and professional development. He actively advocates for diversity within the legal profession, ensuring that a variety of voices and perspectives are cultivated in his department and beyond.
His involvement in TechGC reflects his dedication to community engagement, enabling General Counsels to connect, share experiences, and collaborate on best practices in navigating the ever-evolving legal landscape. By championing peer support and knowledge-sharing, Marc has established himself as a key figure in fostering growth and innovation among legal professionals.
Conclusion
Marc Mandel's journey from a legal student at Tulane and Harvard to becoming a respected General Counsel at Exos is a testament to his exceptional skills, vision, and commitment to the legal profession. Through his roles in various organizations, Marc has demonstrated remarkable leadership qualities and a deep understanding of how to align legal strategies with business objectives. As he continues to mentor and inspire the next generation of legal talent, his influence in the legal space is set to grow, making a lasting impact on both his organization and the wider legal community.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.