Manuel Christoffel

Manuel Christoffel is an experienced professional with over 20 years of expertise in fixing, building, and scaling high-performing brand, marketing, and customer experience (CX) / loyalty teams.1 He currently holds the position of Head of Marketing & CX at Rhinory.1

Christoffel has a background in marketing, customer service, and customer experience. He has previously worked as an (Interim) Chief Customer Officer at Woom Bikes, where he managed marketing and customer service for North American operations.6 His LinkedIn profile also mentions that he attended The Wharton School.1

Throughout his career, Christoffel has shown interest in various aspects of business and society, including:

1. Customer experience strategies, particularly in challenging times like the COVID-19 pandemic4
2. Social media marketing and performance measurement5
3. Diversity, equality, and social justice issues23

Christoffel has been vocal about social issues, particularly calling for action on racial equality and encouraging fellow white people to become better allies.3