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Manpreet Singh
Managing Director, Traction on Demand India & CoFounder at Lioness Tile
Professional Background
Manpreet Singh is a highly accomplished and result-oriented business leader with over 18 years of enriching experience in various sectors, particularly in Business Setup & Growth, Sales Support, Delivery Management, and Human Capital Management. His expertise lies predominantly in driving operational efficiency and strategic growth within organizations. Manpreet has a remarkable ability to transform offshore business units into efficacious entities that align with modern organizational structures. His hands-on approach not only fosters an agile workplace but also ensures that performance metrics are effectively monitored through the implementation of Key Performance Indicators (KPI) and metrication strategies.
Throughout his career, Manpreet has taken on several significant leadership roles that have fine-tuned his skills in Vendor Management and the establishment of Joint P&L Responsibility. He has been influential in cultivating lasting ISV relationships, thereby enhancing business partnerships and service offerings. His experience has also extended into the realms of Project Management Office (PMO) and Process Improvement, underscoring his versatility and commitment to operational excellence.
Education and Achievements
Manpreet's educational foundation is robust, having pursued a Post Graduate Diploma in International Business (EPGDIB) from the esteemed Indian Institute of Foreign Trade. This advanced education emphasizes his commitment to understanding global business dynamics and international market trends. Additionally, he earned a degree in Computer Science Engineering from Gulbarga University, equipping him with the technical acumen necessary for integrating technology with business strategies.
Manpreet's professional journey has been marked by numerous notable achievements across various organizations. As the Managing Director in India for Traction on Demand, he played a pivotal role in steering the company’s mission forward, ensuring exceptional service delivery while managing critical client relationships.
In a previous engagement as Co-Founder at Lioness Tile, he contributed to the inception and growth of the venture, demonstrating his entrepreneurial spirit and leadership capabilities. His tenure as General Manager at Appirio involved overseeing engineering services, ensuring project deliverables met both client satisfaction and quality standards. His earlier roles, including Vice President of Engineering Services at GENPACT LLC and Delivery Director at Astadia, further showcase his expertise in leading teams and driving strategic initiatives within complex business environments.
Key Specialties and Skills
Manpreet's multifaceted skill set is reflected in his specialties. He is well-versed in:
- P&L Responsibility: His ability to manage profit and loss statements effectively transcends traditional management practices.
- Sales Support: By providing exceptional support to sales teams, he facilitates the cultivation of client relationships that drive revenue.
- Offshore Managed Services: Manpreet’s experience in managing offshore services has resulted in optimized service delivery models for various companies, improving scalability and reducing operational costs.
- Domain Expertise: His proficiency in Customer Relationship Management (CRM) and Finance & Accounting (F&A) within Banking, Financial Services, Insurance (BFSI), Retail, and Consumer Packaged Goods (CPG) sectors highlights his capacity to navigate different market challenges.
- Shared Services Optimization: He has a proven track record in refining shared services to boost operational efficiency and promote collaboration.
- M&A and Business Integration: His involvement in mergers and acquisitions showcases his strategic approach to business integration and change management.
- Management and Technology Consulting: Manpreet’s consulting experience aligns technology with strategic business objectives, helping organizations enhance their service offerings.
- Talent Development: His focus on talent acquisition, management, and development underscores his belief in building capable teams that drive business success.
Technological Expertise
Manpreet’s technological proficiency is vast, encompassing:
- Cloud Computing: He has extensive knowledge of infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) solutions, which are indispensable in today’s digital landscape.
- CrowdSourcing: His understanding of crowd-sourcing methodologies allows him to leverage external resources effectively.
- Salesforce, Amazon, and Google Platforms: His familiarity with prominent platforms enhances his ability to implement innovative tech solutions that meet client needs.
- Service-Oriented Architecture (SOA): His grasp of SOA principles ensures he integrates diverse services into cohesive solutions.
- Development Center Management: Manpreet's experience in setting up and scaling offshore development centers reflects his commitment to expanding organizational reach and enhancing productivity.
Conclusion
In summary, Manpreet Singh is a dynamic business leader with a wealth of experience that spans nearly two decades. His diverse skill set, coupled with his educational background and strategic leadership roles across multiple reputable organizations, positions him as a significant asset in any business environment. His ability to marry technology with business acumen, along with his relentless focus on growth and efficiency, makes him a notable figure in the fields of business management and technology consulting.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.