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Manju Shiv
General Manager - India & Global Sales
Professional Background
Manju Shiv is a distinguished sales professional with a wealth of experience in both direct and inside sales. His impressive career spans multiple regions, including India, North America, Europe, the Middle East, Africa, Asia Pacific, and Australia/New Zealand. Manju's robust background encompasses not only hunting and farming sales strategies within the technology sector but also client-facing management roles that emphasize lead generation, new customer acquisition, account management, and client partnership development. Currently serving as the General Manager for India & Global Sales at NicheSoft Inc, he spearheads various sales efforts, ensuring that the company meets its short and long-term goals.
In his role, Manju oversees an extensive portfolio of service sales, including MVP development, outsourced product development, application development and maintenance, AI and Machine Learning, and various technical delivery services. His exceptional skills in talent acquisition and strategic sourcing were further amplified during his tenure managing HR functions from October 2017 to September 2020. Under his leadership, NicheSoft Inc has excelled within sectors ranging from high-growth tech startups to Fortune 500 companies, showcasing his ability to drive significant business outcomes.
A dynamic self-starter, Manju takes pride in his ability to communicate effectively and work collaboratively with teams. His results-oriented approach and meticulous planning ensure that he contributes positively to both workplace culture and company objectives. His extensive expertise spans areas such as IT Systems and Security, Managed IT Services, Cybersecurity, and IT Service Management, all of which are vital in today's increasingly technology-driven marketplace.
Education and Achievements
Manju Shiv laid a solid educational foundation during his formative years, earning a Bachelor’s degree in Mechanical Engineering from the Bangalore Institute of Technology. His early academic journey included an emphasis on Physics, Chemistry, Mathematics, and Biology (PCMB) at Vijaya Pre-University College, and he completed his SSLC at Sudarshan Vidya Mandir. This educational background complements his vast professional experience, providing him with critical analytical and problem-solving skills that he applies in his sales and management roles.
Throughout his career, Manju has received commendations for successfully building dedicated technology and support centers tailored to meet the needs of diverse clients. His holistic approach to business development and client engagement has not only strengthened customer relationships but has also facilitated substantial growth for the organizations he has been a part of.
Key Roles and Contributions
Manju's career trajectory includes a series of noteworthy positions that have contributed to his broad expertise in sales management and service delivery. Prior to his current role at NicheSoft Inc, he served as a Senior Manager for India & Global Sales in Cyber Security at Afore Cybersec Technology Pvt. Ltd. His background also includes significant leadership roles as the General Manager overseeing India & Global Sales for Managed Services at engage IT Services Pvt. Ltd. Furthermore, as a General Manager engaged in client relationships at Nichesoft Inc, he demonstrated a keen ability to handle multifaceted projects that drive client satisfaction and retention.
His tenure in organizations like eStomi Technologies and Sysintegra saw him take on consultancy roles where he focused on platforms like BMC Remedy and ServiceNow. This adaptability to assume various roles, whether as an external consultant or as part of an internal sales team, illustrates Manju's comprehensive insights into both technical and operational aspects of service management.
Notable Skills and Specializations
Manju Shiv possesses an impressive array of skills that enable him to excel in today's competitive landscape of technology and sales. His specialties include:
- Managed IT Services ranging from IT Systems, Data Center Management, Networks, and Security.
- Cyber Security Solutions including Vulnerability Assessment/Penetration Testing (VA/PT), Security Operations Center (SOC) management, and Managed Security Service Provider (MSSP).
- IT Service Management utilizing platforms such as ServiceNow, BMC, and OTRS, ensuring organizational efficiency and enhanced service delivery.
- Enterprise Communications, where he has managed various facets such as MPLS, VoIP, Video Conferencing, and Security protocols.
Manju's familiarity with different technological frameworks, coupled with his strategic mindset and operational acumen, positions him as a valuable asset in any organization looking to enhance its sales and service management capabilities.
Personal Attributes and Philosophy
As a professional, Manju is known for his engaging communication style and empathetic approach, which contribute to an inclusive and motivating work atmosphere. His strategic thinking and planning abilities facilitate successful project navigation and delivery, even within complex business environments. Moreover, he excels in talent development and mentoring, demonstrating a commitment to lifting others as he rises within the ranks.
Driven by results, Manju embraces accountability and is known for his tenacity in achieving defined objectives. His colleagues regard him as a team player with the extraordinary ability to foster collaborative efforts and achieve collective success.
Conclusion
In summary, Manju Shiv stands out as a highly skilled and transformative sales leader with a proven track record in technology sales and management. With his extensive experience across multiple regions and his commitment to delivering results, he is well-equipped to drive growth and improve operational efficiency in any organization. For those seeking to connect or learn more about his professional journey, Manju is reachable via mobile at (91) 9880509272 or email at manjushiv2000@gmail.com.