Manish Dodeja

Manish Dodeja is a seasoned professional in the insurance industry, currently serving as the Head of Underwriting and Claims at Care Insurance. With over 20 years of experience in health and general insurance in India, he has developed extensive expertise in various aspects of insurance operations.

Professional Background

• Current Role: Manish has been with Care Insurance since June 2016, where he oversees underwriting and claims processes. His responsibilities include managing claims through both in-house teams and external third-party administrators (TPAs), as well as developing cashless hospital networks and retail underwriting for medical portfolios.
• Previous Experience: Prior to his current role, he was part of the founding team at Care Insurance, serving as Executive Vice President of Claims from July 2012 to June 2016. He played a crucial role in setting up claims management systems and wellness solutions for customers.
• Earlier Career: Before joining Care Insurance, Manish worked at ICICI Lombard General Insurance Company Limited for nearly six years, where he led technology projects and managed operations.

Education

Manish holds a Chartered Accountant (CA) designation from The Institute of Chartered Accountants of India, which he completed between 1998 and 2004. He also earned a Master’s degree in Commerce with a focus on Accountancy and Audit from the University of Mumbai from 2000 to 2002.

Skills and Expertise

His skill set encompasses:

• Risk management
• Product development
• Claims processing
• Technology deployment in insurance operations
• Customer service delivery

Manish Dodeja's extensive background and leadership roles highlight his significant contributions to the insurance sector in India, particularly in enhancing operational efficiencies and customer service within Care Insurance.