Canadian Mortgage Brokers Association

Centennial College

York University

Financial Analyst, Business Performance and Analysis at Greater Toronto Airports Authority

Deliver the GTAA’s Aircraft Ground Deicing Program and Mitigation Plan ensuring compliance and compatibility with all customers and carriers ground icing programs.
Compliance with Transport Canada regulations and all other local, provincial and federal government regulations as they apply to deicing processes and environmental compliance.
Ensure the execution of workforce planning activities to ensure sufficient, competent personnel, adequate facilities, systems and equipment are available for any and all periods where aircraft deicing may be required.
Develop and implement necessary processes to improve safety and efficiency of the operation, to meet and exceed the airport’s launch capacity in all winter conditions.
Ensure all deicing activities are coordinated and communicated to the GTAA and airport community to minimize disruptions.
Manage operational effectiveness including contract services, staffing and equipment productivity in cost effective manner.
Establish operational priorities, identify and rectify gaps and/or changes required to policies, SOP’s, or other protocols and oversee completion of actions.
Pursuit of operational excellence through continuous improvement, while maintaining a high degree of safety, operational efficiency and resiliency.
Ensure required contracted services are resourced to include all aspects of fresh fluid supply including inventory, supply and quality control.
Ensure required contracted services are resourced to include all aspects of spent fluid collection, disposal treatment and/or recycling in accordance with all government and environmental regulations and as described within the Deicing Mitigation Plan.

Greater Toronto Airports Authority

Manager, Deicing Operations 

•	Ownership for baggage operations, situational awareness and integrity of baggage delivery, including being the single point of contact 
•	Maintain operational oversight of GTAA baggage teams, all contractors and service providers who support the overall operational flow of baggage at Toronto Pearson 
•	Manage the Day-of relationship with all air carriers, ground handler operations and services related to baggage
•	Lead and mentor teams to ensure safe and secure Day-of operations, including identification and resolution of complicated situations, implementing IRROP (Irregular Operations) procedures as required; returning to a state of normalcy as soon as possible 
•	Coordinate and lead daily briefings and post event discussions and recommend full debriefing if required
•	Resource planning, scheduling, and onboarding of new baggage employees
•	Ensure compliance with all GTAA policies including but not limited to Public Safety, Security, SeMS (Security Management Systems), IMS (Incident Management Systems) practices, SMS (Safety Management Systems), environmental policies, Workplace Health & Safety, and all other governances through Transport Canada 
•	Analyze issues and establish operational priorities; identify gaps and/or changes required to policies, SOPs or other protocols and provide this information to the applicable Functional Managers 
•	Monitor changing weather and the effects on airside and terminal operations to maintain flow and capacity 
•	Lead operational conference calls for internal and external partners in relation to baggage and bussing issues

Manager, Operations, Baggage and Ramp Services 

•	Created an analytical portfolio to provide metrics for headcount, trending patterns, and YoY (year over year) analysis to provide visibility of performance, tracking, service levels and overall insights
•	Managed all aspects of staff resourcing to ensure compliance with the collective bargaining agreement to support business needs and formulate solutions/recommendations while overseeing the planning process resulting in service improvement
•	Strategized, coordinated, and reported on operations KPIs and SLAs, updating internal department and external stakeholders
•	Managed and analyzed the collection, validation, and distribution of departmental performance data and reports, ensuring all documentation related to the business departments is collected and verified
•	Identified and tracked trends that provide forecasting to workforce planning activities utilizing excel functions (Pivot Tables, VLOOKUP’s) to identify gaps and future growth opportunities
•	Led CDF staffing team in the creation of new KPIs related to performance and informed decision making 
•	Managed scheduling systems, processes, and procedures
•	Prepared, developed and oversaw full-time seasonal staffing models
•	Conducted resource planning, both short and long term, enabling a constant state of readiness for operations
•	Provided support, coaching, and training to staff for continuous improvement and personal development 
•	Supported the Day-of Shift Manager with daily operations which include completion of work from contractors
•	Responsible for overseeing employee personnel training, attendance management, and disciplinary action
•	Worked closely with Human Resources and UNIFOR to address issues/concerns or attended to any necessary grievances as required
•	Nominated and enrolled in the Pearson Aviation Academy Program (PAA) to foster principles of leadership, communication, operations, and problem solving
•	Prepared, developed and oversaw full-time seasonal staffing models

Manager, Planning and Support Deicing Operations

Manage the monthly, quarterly, and financial budget reconciliation  processes which includes variance analysis on revenue and operating expenditures
Coordinating with relevant stake holders within Customer Terminal Services and other finance roles to ensure accuracy of data
Responsible for monthly retail tenant sales reporting
Analysis of sales performance vs prior year and budget; providing monthly updates to senior leadership team
Relationship building with all levels across the GTAA, focusing on understanding their business needs as key point of contact

Financial Analyst, Business Performance and Analysis

Process daily payment batches ensuring all invoices are paid through the appropriate bank accounts
Collaborate with the Treasury team to ensure accuracy and completeness of cash flows and wire transfers 
Ensure AP files are set up and maintained in compliance with policies and procedures for audit purposes
Prepare weekly holds report using Oracle R12 to reconcile any outstanding invoices to purchase orders, requisitions, and quantity receiving holds, to ensure goods/services are received and vendors are paid
Perform benefit analysis on employee expenses against time spent entering expenses, resulting in a 25% increase in productivity
Generate monthly vendor analytics on payment terms and discounts to assure both the vendor and GTAA needs are met
Complete weekly vendor reconciliation to assure unpaid and uncleared invoices have been resolved

Payments and Accounts Payable Coordinator

Worked cross-functionally with other departments to provide Finance Managers with monthly headcount reports, which included insights into the breakdown of employees, operating units and salaries
Supported HR’s Finance Manager, maintained annual budget, addressed any variances and provided narrative for monthly reporting
Created monthly turnover reports, which assessed the trends and drivers of voluntary versus involuntary departures within the GTAA for HR Business Partners 
Prepared quarterly demographic report, using measures such as age, gender, explaining any variances (2015 de-icing project influx of male employees) and their impact on company demographics
Maintained, updated, and created reports for senior leadership on monthly KPI metrics, measuring recruitment activity, headcounts, sick leave, and turnover
Created a sensitivity analysis model (1040 De-Icing Model) to provide cost saving opportunities for staffing the de-icing operation compared to other seasonal airfield maintenance employees
Annual cost analysis of salary and headcount, using data for collective bargaining agreement during negotiations for UNIFOR and PAPFFA

Advisor, Human Resources Systems

Simultaneously entered and processed data into two programs Oracle and AS400
Used Markview to scan invoices to enter invoices into the Oracle systems
Maintained multiple spreadsheets for self-assessment tax, invoices and prepaid schedules
Kept consistent communication with buyers and senders for invoices discrepancies and approvals
Help stabilize inflow of invoices and outflow of payments

Cinram Manufacturing Group

Accounts Payable Clerk

Reporting directly to the Accounts Payable supervisor and Assistant Controller, responsible for all payments across the Greater Toronto Airport Authority
Responsible for processing daily payment batches and issuing cheques/payments from five different bank accounts with deadlines on a weekly, monthly and quarterly basis
Daily interactions with both coworkers and vendors to assure accuracy and efficiency of all contracts and invoices as well as the key liaison for financial institutions, auditors, employees for payment processes and inquiries
Created appropriate accounts payable files and maintained those files in accordance with auditing and record retention policies 
Significantly involved in the customization of reports and Oracle software enhancements during Oracle application upgrade
Influential in creating a stamp to improve efficiencies for the internal workflow and payment schedules
Assuring all policies are met in accordance with the GTAA Policy Documents, making sure invoices have correct signatories and approval limits adhere to the Board approved signing authorities

Accounts Payable

Used Global Shop Solutions to enter and process data and complete daily receipt accruals
Maintained a schedule of prepaid expenses, fixed assets and any monthly depreciation
Resolved price discrepancies on vendor invoices
Completed budget versus actual analysis on a monthly basis 
Performed month end reconciliations and YTD analysis
Maintained a record for disposable assets
Trouble shoot vendor queries and provide efficient and practical solutions

Maneet Salwan