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Mandy Tong
Customer Success | Technical Account Management | Strategy | SaaS
Mandy Tong is an accomplished Senior Enterprise Customer Success Manager with expertise in web development and communication design. Tong studied at San Francisco State University, where she received a Bachelor of Science in Communication Design. She later attended General Assembly, where she studied web development. Tong has worked in a variety of roles within marketing and advertising, including as an Associate Marketing Manager and Marketing Coordinator at Visa, Account Manager at Federated Media - A Media General Company, and Senior Account Manager at Disqus. More recently, she has worked as a Customer Success Director at Annex Cloud and as a Senior Enterprise Customer Success Manager at Sauce Labs. Tong's experience in communication design, web development, and customer success has enabled her to excel in her role as a Senior Enterprise Customer Success Manager. She is a strategic thinker with the skills to build lasting relationships with clients and drive successful outcomes.