Mandy Braun

Mandy Braun is a seasoned professional with extensive experience in the telecommunications industry. She currently holds the position of Program Manager for Retail Customer Experience at T-Mobile, where she leads and manages projects related to enhancing customer satisfaction and engagement. Previously, Mandy worked at Sprint, where she served in several roles, including Market Manager and Wireless Discounts Manager. She also led sales operations and managed several stores as an Assistant Manager and Store Manager.

Mandy's strong background in operations, customer service, and sales enable her to lead teams effectively and drive results. She has demonstrated her ability to develop and execute strategic plans while ensuring high-quality standards and achieving business objectives. Mandy's expertise lies in managing cross-functional teams, digital transformation, project management, and customer experience improvement.