Malissa Schiermeyer

Malissa J. Beaty is a highly accomplished professional with a background in Marketing Strategy and Communication and Culture.

She holds a Certificate in Marketing Strategy from Cornell University and a Bachelor of Arts in Communication and Culture from Indiana University Bloomington.

With a wealth of experience, Malissa currently serves as the Senior Customer Success Manager & Team Lead, Interim Director West Coast at Heap, a role that highlights her leadership skills and dedication to customer success.

Her previous roles at companies like Zignal Labs and Inner Circle Labs have equipped her with extensive experience in customer success and digital strategy.

Malissa also has a strong background in the hospitality industry, having served as a Captain and Customer Experience Specialist at renowned establishments such as The Restaurant at Meadowood and Wolfgang Puck's Spago.

Her involvement as a Member of the Board of Directors at the Paia Merchants Association showcases her commitment to community engagement and business development.

Additionally, Malissa's entrepreneurial spirit shines through her previous ownership of Josephine's Lingerie & Boutique, demonstrating her versatility and business acumen.