Suggestions
Malin Schlotterbeck
Vice President of Member Relations
Malin Schlotterbeck is the Vice President of Member Relations at Velocity Black, a luxury lifestyle and travel company.1 She has been with Velocity Black since 2018, initially starting as the Head of Membership Services before being promoted to Director of Member Relations and eventually to her current role as Vice President.1
Education and Background
Malin holds two Bachelor's degrees from the University of St. Thomas - Opus College of Business:
- Business, Management, Marketing, and Related Support Services
- Marketing Management with a focus on German1
She studied at the university from 2007 to 2011.1
Professional Experience
Malin's career path includes:
- Velocity Black (2018-present): Progressed from Head of Membership Services to Vice President of Member Relations1
- Simba Sleep (2016-2018): CRM & Customer Journey Manager1
- MADE.COM (2015-2016): CE Team Leader1
- Target (2013-2015): Communications Specialist1
Role and Responsibilities
As Vice President of Member Relations at Velocity Black, Malin:
- Leads member services teams
- Creates strategies to enhance the member experience
- Manages customer relationships
- Develops personalized experiences for members
Skills and Expertise
Malin has demonstrated expertise in:
- Customer relationship management
- Membership services
- Customer journey management
- Team leadership
- Marketing
- Communication strategies1
Malin Schlotterbeck's career showcases a strong focus on customer relations, communication, and leadership in the luxury lifestyle and travel sector.
