Malik Chahed

Malik Chahed is a seasoned digital and innovation leader with a Pharm.D. background, who has been actively involved in supporting patient needs through innovative therapies at Novartis Oncology for over 8 years.

In his role as the Global Omnichannel Director for the hematology franchise at Novartis Oncology, Malik focuses on enhancing customer experiences by leveraging digital analytics and automation to create personalized customer journeys.

He has a strong track record of driving digital strategies in various markets to deliver multichannel engagement and improve patient outcomes.

Malik has successfully led transformative projects in oncology digital and transformation, including CRM-based field associate digital enablement, HCP portal development, and insights generation through AI and AA.

His expertise spans across digital communication, sales aids, remote edetailing, digital congress management, content and channel mix consulting, CRM, and business intelligence.

With a background in pharmacy and marketing management, Malik's career includes roles such as Product Manager at CSL Behring, Project Marketing Manager at Pfizer Pharmaceuticals, and Pharmacology Lecturer at Medisup.