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Mali Fernando
Group Head of Digital Experience and Accessibility at HSBC
Mali Fernando is a distinguished professional with an extensive background in the banking and financial sector.
She holds a Bachelor of Laws (LLB) degree in Law from the University of London and completed her schooling at the Colombo International School.
Currently, Mali serves as the Global Head of Digital Experience and Accessibility at HSBC, where she oversees strategic initiatives to enhance digital customer experiences.
Prior to her current role, she held several key positions within HSBC, including Chief Digital Risk and Governance Officer, Head Digital Operations, Global Head of Digital Governance, and Client Services Manager.
Before her tenure at HSBC, Mali worked as the Manager of the Project Management Office at HSBC and as the Executive Corporate Affairs at Standard Chartered Bank.