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Malene Chandler
People Operations Lead at Lambda School
Professional Background
Malene Chandler is a dedicated and innovative Human Resources professional, drawing from a wealth of experience across various facets of HR. Her career has been rooted in ensuring business processes, especially those related to employee experience, are both efficient and progressive. At Lambda School, Malene currently serves as the People Operations Lead, where she leads strategic HR processes that prioritize not only the recruitment and on-boarding of top talent but also the overall employee experience. She believes that a well-structured process enhances the workplace culture and drives better performance within the organization.
Before her current role at Lambda School, Malene dedicated several years to Return Path, where she initially stepped into the People Team as a Recruiting Coordinator. Her responsibilities included streamlining recruitment processes and enhancing the on-boarding experience for new hires. With a proactive approach, she quickly progressed to positions such as People Generalist within the Performance team and later as Manager of People HR Operations. Her journey at Return Path provided her with the unique opportunity to delve deeply into various HR functionalities, thereby broadening her expertise in people operations and strategic HR management.
Earlier in her career, Malene had a successful role as a Merchandising Analyst in the retail and corporate fashion industry. These early experiences, albeit in a different sector, helped her amicably transition to Human Resources. The analytical skills she developed in this role greatly benefit her current functions looking at employee data and operational strategies.
Education and Achievements
Malene Chandler earned her Bachelor of Science (B.S.) degree from the State University of New York Empire State College. Her education laid a strong foundation for her career in Human Resources, providing her with an academic background that complements her practical experience. Throughout her educational journey, Malene focused on core values and theories that enhance workplace dynamics and employee relations. This rich educational background enhances her ability to critically analyze business processes and promote an engaging employee experience.
Notable Achievements
- People Operations Lead at Lambda School: In her current role, Malene has been instrumental in refining and enhancing processes that ensure effective talent acquisition and retention, while improving the overall employee experience.
- Manager, People HR Operations at Return Path: Here she successfully managed operations, creating efficient systems that helped support employee performance and development in a rapidly evolving industry.
- Recruiting Coordinator at Return Path: In this foundational role in HR, Malene contributed significantly to building a pipeline of talented candidates, impacting the overall productivity and culture of the organization positively.
- Diverse Industry Experience: Her transition from a Merchandising Analyst within the corporate fashion industry to HR showcases her adaptability and dedication to personal and professional growth.
The merging and improvement of existing processes within HR ensures effective on-boarding and a seamless transition for new hires, which ultimately contributes to a positive organizational culture. Malene's approach emphasizes data-driven decision-making and a keen understanding of employee engagement, showcasing her expertise in operational efficiency and human resources strategy. Indeed, her career reflects a commitment to excellence, continual learning, and forging strong collaborative relationships within teams.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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