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Malek Abu Rayyan
Senior IT Infrastructure Analyst at Roads and Transport Authority
Malek Mohammad Abu Rayyan is a seasoned IT Services Manager with over 12 years of expertise in IT Infrastructure Operations and managing IT Service Desk teams.
He holds a Bachelor of Engineering (B.Eng.) in Computer Engineering from Palestine Polytechnic University and a Bachelor of Engineering (B.Eng.) in the Scientific field from Halhul Secondary School.
Malek has a rich background working for renowned organizations such as Roads and Transport Authority as a Senior IT Infrastructure Analyst and Oman Insurance Company in various roles like IT Service Portfolio Manager, IT Service Desk Manager, and Assistant Manager - IT Service Desk Supervisor.
His skill set includes proficiency in ITIL Service Management, ISO 20001, Processes & Procedures, and Risk Management, demonstrating a deep understanding of IT service operations.
With extensive experience supporting over 1000 employees in the UAE and overseas, Malek Mohammad Abu Rayyan is a dedicated professional known for his strategic approach and expertise in the IT services domain.
