Malcolm Barnes

Malcolm Barnes is a recent graduate of the City University of New York, with a major in Information Systems Management, showcasing a philosophy of creating his own life's purpose.

Starting his professional journey with tech support for Apple products, Malcolm quickly demonstrated his confidence and ability to learn under pressure, leading to a promotion and involvement in resolving complex billing system issues at iTunes Plus.

His proactive approach, strong customer satisfaction rate, and dedication to problem-solving have been key to his career growth, with past roles including Sales Development Representative at Dashlane, Technology Fellow at SV Academy, and Technical Support Specialist at Concentrix among others.