Maki Yamamoto

Maki Yamamoto is a seasoned Customer Success leader with a strong track record of successfully leading and coaching global teams.

With a client-focused approach, Maki possesses a blend of leadership, interpersonal, and Customer Success skills that have been honed through extensive experience.

In addition to her professional endeavors, Maki indulges in paper crafting, emerging filmmaking, and performing arts outside of her regular work commitments.

She holds a Bachelor of Science (BS) degree in Biology/Biological Sciences from Cornell University, showcasing her academic prowess and foundation in science.

Maki has an impressive professional background with roles such as Senior Manager and Manager in Portfolio Customer Success, as well as Onboarding responsibilities at Miro.

Her experience also extends to serving as an Enterprise Customer Success Manager and Account Manager at Miro, along with previous roles at Abstract and Meetup where she managed accounts and provided support.

Prior to her career in Customer Success, Maki gained work experience as a Laboratory Technician at Columbia University Medical Center and as a Research Assistant at Brown University, demonstrating her diverse skill set and adaptability.