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Mahmood Khadeer
Director at Microsoft
Mahmood Khadeer is a senior executive at Microsoft with an extensive career spanning over two decades at the company.34 He currently holds the position of World Wide Support Engineering Leader for Microsoft Modern Work Customer Service & Support.1 In this role, he leads a global technical support organization that services SMB, Enterprise, and Partners for Microsoft's Modern Work suite of products, including Office, SharePoint, Exchange, Teams, Outlook, Microsoft Intune, and System Center Configuration Manager.1
Professional Achievements
Mahmood oversees a large team consisting of over 600 full-time employees and 2500 vendors.1 His leadership focuses on ensuring customer and partner success by providing reliable and timely support. Mahmood's contributions to Microsoft have been recognized with the Circle of Excellence, Platinum Club Award for his outstanding work as senior director of M&A support.1
Career Progression
Throughout his tenure at Microsoft, Mahmood has held various positions, including:
- Engineering Director
- Customer Support roles
- Senior Director of M&A support
Personal Interests and Community Involvement
Outside of his professional life, Mahmood is:
- An avid mountain biker
- A family man
- Active in the Muslim Association of Puget Sound community, which is the largest Muslim center in Washington State1
Mentorship and Leadership
Mahmood has been actively involved in mentorship for the past three years, demonstrating his commitment to developing future leaders both within and outside his organization.1 His mentoring style is characterized by an enthusiastic attitude and encouraging nature, which has been noted to inspire others in their careers.2
Mahmood Khadeer's leadership at Microsoft combines technical expertise with a strong focus on customer service, innovation, and employee development, making him a valuable asset to the company and the broader tech community.
