Luna Ghraoui

Luna Ghraoui is an Account Manager at Kaseya, a leading provider of IT infrastructure and security management solutions.12 She recently started this position, expressing excitement about her new role in a LinkedIn post on November 5, 2023.4

Professional Background

Luna Ghraoui has a diverse professional background that includes:

• Account Management: Currently working as an Account Manager at Kaseya.3
• Real Estate: She is also a Real Estate Agent in the South Miami area, associated with Luis Andrew Group.3
• Marketing: Prior experience as a Marketing Analyst.
• Insurance Industry: Background as an Underwriting Assistant in the insurance sector.

Role at Kaseya

As an Account Manager at Kaseya, Luna's responsibilities likely include:

• Building and maintaining strong relationships with key clients
• Identifying cross-sell and upsell opportunities within existing accounts
• Monitoring usage metrics and addressing adoption challenges
• Collaborating with cross-functional teams to enhance customer experience
• Providing regular updates on account status and performance2

Luna's role is crucial in ensuring client satisfaction, retention, and maximizing the value of Kaseya's solutions for customers.1

Skills and Expertise

Based on her background and current role, Luna likely possesses:

• Strong communication and interpersonal skills
• Proficiency in CRM software, possibly Salesforce
• Understanding of IT and software industry trends
• Sales and relationship-building expertise
• Knowledge of real estate markets, particularly in South Miami23

Luna Ghraoui's diverse experience in account management, real estate, marketing, and insurance provides her with a well-rounded skill set that likely contributes to her success in her current role at Kaseya.