University of Maryland Global Campus

Strayer University

Delivering supply-chain solutions using IFS ERP applications for the Manufacturing, Service, and Food & Beverage Industries.

IFS training, analysis, and configuration for some of the largest organizations. Streamlining supply chain operations by using IFS ERP solutions. Recent projects include Apps10 to FSM 6 integration mapping, Apps10 full implementation, Apps10 CRM and Sales, IFS ERP to 3PL Freight integration, Lobby development, Aurena, Sales Order Management.

PRAGMATEK

Senior IFS Consultant

Helping customers drive efficiency, manage supply chains, and increase customer satisfaction through IFS ERP applications. Expertise in the Service, Manufacturing, and Food and Beverage industries.

Independent Consultant

Senior Business Analyst - IFS ERP

Business analysis and solutions implementation in the Food and Beverage industry. Entire supply-chain management through an IFS ERP application. Sales support using IFS embedded CRM and mobile TouchApps. Integration of outside systems using XML, EDI, and PL/SQL solutions. Migration of legacy data, production data mapping, ETL process architecture, Business Intelligence, and business process changes. Code versioning control using GIT, document management using Sharepoint. Reporting using Oracle Publisher and SSRS. Incorporated QA processes to achieve SQF certification.

Boyd Coffee Company

Strategic Consulting in the Higher Education and Nonprofit industries, marketing and sales automation solutions, web content management, landing and splash page development , fundraising, communications , video production using HubSpot CMS. Developed client websites using HTML 5 and CSS 3 through Adobe Dreamweaver. Created Google extension used to evaluate marketing efficiency of client websites. Added additional site interactivity using JavaScript and utilized data from MySQL databases.

Direct Development, Inc.

Senior Consultant - CRM and SFA

Developed technology solutions that supported the operations of numerous governmental agencies including DIA, DHS, USCIS, TSA, DOJ, PTO among others. Using case management systems, call center support solutions and custom technology applications using java and javascript. Conducted business analysis using the Rational Unified Process (RUP), Agile/SCRUM, and traditional waterfall methodologies to implement full Software Development Life Cycle (SDLC) for enterprise CRM solutions including Oracle Siebel and <a href="http://Salesforce.com">Salesforce.com</a>.

DXC Technology

Senior Consultant - CRM/Sales Automation

Developed client-facing business applications and solutions using cutting-edge technology. Specifically Oracle Siebel CRM system. Managed the entire development and production life cycles of numerous COTS and custom software initiatives. Worked to ensure the integrity of these solutions by conducting business analysis, managing development teams and supervising the Quality Assurance (QA) phases. Developed applications using <a href="http://ASP.net">ASP.net</a>, Java, and Administered SQL Server databases as a repository of client specific data.

Luke Glover