•	Universidade Nuno Lisboa, Rio de Janeiro, Brazil

•	Universidade do Estado do Rio de Janeiro - UERJ, Rio de Janeiro, Brazil

Career Break

Retirement

... Network tower leader at Capgemini’s Project & Consulting (under Cloud Infrastructure Services). Roles and responsibility include resource management and allocation, interlock with Business Enablement, Delivery Management and Portfolio Management identifying opportunities for innovation and optimization (Cloud Adoption, Datacenter transformation, SD-WAN, SASE).
... Network Tower Lead responsible for coordinating CSL Behring Plasma Center Modernization activities, Meraki Wi-Fi retrofit, SD-WAN migration, /22 readdressing, infrastructure modernization and technology refresh. Managed a group of six engineers in the US and India.
... Lead architect responsible for Mobile Mini datacenter migration and consolidation, go-to cloud, infrastructure modernization and technology refresh. The project includes consolidating two datacenters into one datacenter, disaster recovery (AWS CloudEndure) and service improvement.

Capgemini

Delivery Architect

... Solution Architect working on the modernization of the telecommunications / network CNI (Critical Network Infrastructure) for National Grid
… Implementing National Grid's TOMS (Telecommunications Operations and Management System): asset management, work order and circuit design system
... INOC implementation; Network Management System (NMS) evaluation, resource identification, business processes creation, network incident/ticketing integration and capacity/performance management
... Nokia (former Lucent/Alcatel) DMX Replacement from TDM, SONET/SDH infrastructure to Packet Switching (MPLS-TP, Carrier Ethernet)

Enterprise Solutions Architect

... Run Enterprise Architect fully involved with major incidents, and leading Tiger Teams, supporting operation teams to identify, mitigate and propose infrastructure improvements
... Heavily involvement with Carnival Contact Centers for all its brands (east and west coasts)
... Coordinate the design, development, and support of technical information technology solutions encompassing multiple specializations, platforms, and technologies
... Assist leadership in determining technical direction of technical solutions
... Add-on business / Solutions Development

Enterprise Architect

...  Develop network solutions for AtoS clients
...  Work with sales team on new deals/opportunities
...  New business support / Solutions development

Atos

Solution Architect

... Coordinate the design, development, and support of technical information technology solutions encompassing multiple specializations, platforms, and technologies
... Assist leadership in determining technical direction of the technical solution
... New business support / Solutions Development
... Present technical solution to Client Executives

HP Enterprise Services

Network Solution Architect

Responsible for global network delivery for the Vale account
- Second largest mining company in the world with HQ in Rio de Janeiro, Brazil
- Presence in Brazil, Canada, Europe, Africa, Middle East and Asia Pacific
- 5 Data Centers in Brazil, Canada and Singapore
- Global MPLS network, IP Telephony (Cisco)

Coordinate transition and transformation activities for Vale
- Data Center implementation and application migration
- VoIP/PBX and technology refresh 
- Telecommunication Expense Management

Network Delivery Manager

... Coordinate the design, development, and support of technical information technology solutions encompassing multiple specializations, platforms, and technologies
... Assist leadership in determining technical direction of the technical solution
... New business support / Solutions Development
... Present technical solution to Client Executives
... Developed MS Excel Tools to automate costing process (NetTool and NetSimple)

... Tower lead / coordination of the network migration to production for Daimler Chrysler Financial Services
... Tower lead / coordination of the network migration to production for the County of San Diego
... Coordination of network stabilization effort with EDS US and Brazil for Telefonica Brazil (TELESP)
... Coordination of network migration to production for Kraft Foods (EMEA, North America and AP)

Network Infrastructure Specialist / Transformation Manager

... Coordinate the design, development, and support of technical information technology solutions encompassing multiple specializations, platforms, and technologies
... Assist leadership in determining technical direction of the technical solution
... New business support / Solutions Development
... Present technical solution to Client Executives
... Developed MS Excel Tools to automate carrier costing process (Frame Relay, MPLS) and create Solution Blueprints for WAN/LAN solutions automatically

Network Solution Architect / Portfolio Architect

...  Support the TNII (State of Tennessee) network. The network includes Cisco routers, MGX/BPX switches, ATM/ISDN/Frame Relay technologies. MPLS/VPN, OSPF, eBGP routing protocol.
... Perform Level 3 Engineering Support and EWO (Engineer Work Order) creation for End Sites and Core.
... Developed MS Excel Tools to automate the EWO creation process.

Network Engineer

... Support AT&T Global Network Services (AGNS) sales channels in Latin America.
... Special Bids Coordinator for Latin America:  Managed Data Network Services, Virtual Private Networks, Dialup Solutions and Internet Direct (OpenNet).

IBM/AT&T Global Network Services

Assistant Manager

... Ensure / verify that the network is built per the design. 
... Develop test plans for periodic verification / operation of the redundant aspects of the network.
... Develop document and maintain a process for prompt resolution of failures in the network including an escalation procedure that should include the Technology members of the company. 
... Research, analyze and report on failures in the network. (VSAT problems, Frame Relay outages, SAC Ethernet port failure, Paging delays, etc.)
... Develop reports, based on the data collected by the fault management system, of failure trends in the network. 
... Design, testing and installation of LNX Excel Switches to front-end calls to AXIS System (PageMart's 	Paging Terminal), using two redundant Windows NT servers with applications developed by Quantum Telecom (Low Level Communications Module, SwitchKit Switch Manager, Switch Sight Admin and Tandem SwitchKit)

PageMart Wireless, Inc.

Director of Network Performance and Planning

... Designing, testing and installation of Voice over Frame Relay equipment (Nuera F100/F200 Multiplexers) at PageMart market locations.
... Analysis of Frame Relay (VoFR) against conventional voice (cost and deployment).
... Evaluation of Network Management (SNMP) products for PageMart Frame Relay network (TME-10, Visual Networks and NueraView).

PCS Project Manager

... Installation, testing and customization of network products for distribution to EDS data centers. It includes multiprotocol networks such as TCP/IP and SNA (IBM OS/390 R2 Project).
... Evaluation and benchmark of multiprotocol network products for future recommendation to EDS Product Lines.   Work with vendors and EDS internal groups to identify needs and to improve EDS customers' service levels.

Electronic Data Systems

Software System Engineer - SW Services

... Planning, designing and implementation of network solutions for Wide Area Networks.  Worked with multi-discipline teams to analyze needs, provide solutions in different architecture / protocols such as SNA, TCP/IP, Frame Relay and routing design. Worked with Cisco routers, and Cisco products such as CiscoWorks, Cisco AS5100, etc.
... Supported EDS' SBUs in new business studies, performance and capacity measurements for new business transitions.

Engineer - Wide Area Network

... Responsible for planning, designing and implementing Client/Server solutions for midrange platforms (HP, SUN, AS/400 and RISC/6000).  It involved provision of drawings and schematics to define and illustrate designs and solutions.

Engineer - Client/Server Integration

... Evaluated Systems Management Products (Backup/Restore, Metering and Network Management) for Novell NetWare environment and possible recommendation of use in Product Line.  It includes product installation, customization and evaluation.

Core Engineer - Distributed Systems Management

... Worked on the Systems Verification Test for the Resource Object Data Manager, IBM product.  This included the planning and execution of the Performance Test, based on the specifications of the IBM group at RTP, NC.  This project involved the Trinity Group, IBM North Carolina, Taiwan and Australia.
... Installed and maintained MVS/ESA 4.2.2 and MVS/XA operating systems, GCS, VTAM, Netview and RSCS virtual machines under VM/ESA for the testing environment.
... Worked on the Systems Verification Test for the Netview 2.3 including Graphic Monitor Facility.  We performed first level problem analysis.  Our focus was on non-SNA interfaces into GMFHS, which included LAN Network 	Management, TCP/IP, Netview/6000 and other products.

Software SE - Trinity Group

... Responsible for installing, testing, customizing and delivering customer solutions for Data Base and Data Communications using VTAM, NCP, Netview, NPM, CICS, SQL and DB2 products.
... Worked with EDS' internal groups in new business studies, performance and capacity measurements for new business transitions.

Technical Support Group Supervisor

... Supported GSI marketing group in new business studies, performance and capacity measurements for new business transitions.

GSI (fully-owned IBM Company)

Systems Engineer - Customer Support Group

... Responsible for installing, testing and customizing the VTAM, NCP, Netview, NPM and SNA products for the Xerox Network in Brazil.

Xerox

Systems Engineer - Technical Support

... Involved with designing and coding of the Charge Back System. This system was developed in Assembler language using JARS and VMACCOUNT files.
... Involved with planning and implementation of the Changes and Problems Management System using INFO/SYSTEM and INFO/MANAGEMENT.

Systems Engineer - Production Support

... Designed and implemented network solutions for banking technologies. This included physical installation, device customization, performance measurements and problem determination, as well as network design and maintenance.
... Worked with the design and implementation of the Help-Desk, using tools developed internally using CLISTs, COBOL programs and APL applications.

Nacional Informatica

Technical Support Analyst

... Trained System Engineers and Application Programmers in JCL, OS/VS2 operating systems, COBOL and FORTRAN.

Luiz Jorge