Luis Tena

Luis Tena is a professional with a proven track record in team and project management. He excels in anticipating and mitigating risks while focusing on continuous process improvement and service excellence. At Deloitte, Luis worked on various projects within the Business Intelligence department of a renowned international financial institution. His responsibilities included defining KPIs, analyzing operational activities, designing dashboards, managing operational data, and evaluating technological requirements for incident management tools. He also specialized in analyzing business processes and establishing Project Management Offices (PMOs). In the public sector, Luis contributed to projects involving cost reduction, technology procurement process optimization, and strategic systems planning. During his tenure at Edisa, Luis served as a business process and software consultant, overseeing database management, ERP implementation, and providing expertise in production processes and procurement management. He was instrumental in tool deployment and user training for ERP systems.